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About Us

Who We Are

ClearBox Consulting is a specialist independent consultancy that believes in making the workplace a better and more productive experience. We understand technology, but we approach it from the people side first.

Our goal is to help organisations collaborate and communicate more effectively. We specialise in intranets and the wider digital workplace, including internal social media, enterprise mobile strategies and real-time collaboration tools.

ClearBox is run by Sam Marshall, former Global Intranet Manager for Unilever, and a network of skilled associates. We all have hands-on experience of the realities of introducing intranet change into organisations. More about why to choose ClearBox Consulting…

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Who We Work With

We work with organisations that range from a few hundred employees to over 100,000, typically as partners to Communications, IT and HR functions.

Our assignments have included projects with AkzoNobel, AstraZeneca, Amadeus, Unilever, BUPA, Standard Life, Avis Budget Group, Merck-MSD, The RSPB, CAFOD, Johnson Controls, Ofgem and Oxford University Press.

Our work as an associate of the Intranet Benchmarking Forum (now DWG) has also included engagements with Aviva, BT, Exxon Mobil, BP, Ernst & Young, BBC, Citi, Co-op Financial Services, Nationwide and HMRC.


About Sam Marshall

ClearBox is run by Sam Marshall, who has specialised in intranets and the digital workplace for over 15 years, working with companies such as Unilever, BT, BBC, Rolls-Royce, Standard Life, AstraZeneca, BUPA and Oxford University Press.  His current activities focus on intranet strategy, the growth of the digital workplace, the business side of SharePoint, and the use of social media tools for collaboration and communication.

Sam was responsible for Unilever’s Global Portal Implementation, overseeing the roll-out of over 700 online communities to 90,000 people and consolidating several thousand intranets into a single system. Sam also worked as a freelance benchmarking Lead for the Intranet Benchmarking Forum; conducting hands-on reviews for over 40 companies on intranet strategy, content, value and design.

In the Knowledge Management (KM) field, Sam led a Unilever initiative to create a comprehensive KM methodology, focusing on KM strategy and Communities of Practice. Unilever was shortlisted for the “Most Admired Knowledge Enterprise” every year from 2001-2006.

Sam is a frequent speaker at international conferences, and has a regular column at CMSWire. He has an MSc in Artificial Intelligence, an MA in Psychology and more bicycles than shoes.