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Knowledge Management

ClearBox Consulting > Knowledge Management

Live blogging from Copenhagen. See also Day 1 The Intranet's new role Brad Whitworth - Cisco "When you work from home you learn how to look good from the waist up" We no longer need to be at a desk in an office to work. At Cisco they have a dermatologist that can do 95% of diagnoses via telepresence with the help of an on-site nurse. Even receptionists don't have...

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An updated live blog from the IntraTeam Event Copenhagen 2015 conference. The second day included thought-provoking challenges about how we run projects, examples of embedding L&D within the social intranet, several community good practices and success stories with Jive and Yammer. Don't miss Aviva's experience of moving to the cloud with Microsoft....

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Live blogging from the IntraTeam Event 2015 in Copenhagen. See day 2. Wedge Black will be presenting on Content Tactics – Executing Your Strategy on the Page at 15.00, with insights developed during the creation of ClearBox's Intranet Content Guide. How Design Thinking is Transforming Intranets - James Robertson @s2d_jamesr Step Two Designs James began by stating that 'design' now has powerful business attention thanks to the high profile Apple, Samsung and others...

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[caption id="attachment_1251" align="alignright" width="200"] image: Kheel Center, Cornell U.[/caption] [alert]This post has been superseded by an illustrated version of the Digital Workplace Manifesto[/alert] The agenda for the digital workplace is becoming established from an architectural perspective, but what are the things we need to preserve from the employeeworker point of view? Inspired (like so many) by the market-driven Cluetrain manifesto, here is our take on a manifesto...

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There’s an interesting article on how Accenture used gamification to drive intranet adoption. But there’s a risk that game theory (aka gamification) on intranets can reduce creativity and co-operation because it relies on shallow motivators. There have been a number of other good posts on intranet and gamification such as: Alex Manchester:  Enhancing the Intranet with Game Theory and Gaming Mechanics Scott Hitchins on Interact: The Power of...

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[caption id="attachment_511" align="alignright" width="300"] Photo: Calvin Dellinger http://www.flickr.com/photos/cstreetus/3381285097/[/caption] For many years the mantra in knowledge management, and more recently in collaboration circles, has been: "We need to break down silos" Yet silos are so common that I've been wondering if they have a role to play, or if they're an unfortunate side-effect of something else? Here, then, is my list of 5 great things about silos: They can foster...

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