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By Erica Hodgson Project management and change management are processes, and both are essential for successful delivery. The project manager assures that all strands work together so that the intranet is delivered on time, to budget, and to spec. The change manager ensures that the end-users are willing and able to use it. To achieve this the change manager needs to be able customise the journey for...

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By Erica Hodgson The other day I was at a conference where not-for-profit organisations were trying to figure out how they continue to service their audiences with their budgets being murderously cut. It amazed me how open they were to change, how welcoming they were to innovative ideas and new thinking. But then I thought, the people who chose to attend such a conference are the early...

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