Is the ‘HR section’ of your intranet by HR for everyone else, or by HR for HR, or both? It’s a knotty question that needs untangling.
You mean to get the maximum value from your ageing intranet and try to ‘sweat the asset’, but everything is slowing down and whole sections of the company ignore the intranet. At some point, you have to admit that the system is on its last legs. What are the signs that push you over the edge?
Post-Steve Jobs, there’s been much about how Apple innovates differently, creating demand that didn’t exist before . On the surface, the implication is paradoxical: Apple is famous for usability but doesn’t listen to users. In a great blog post, Jane McConnell made a knowingly-provocative comment on how this relates to intranets: “User research is not […]