Tag: design

Should Intranet Managers Ever Listen to their Users?

October 28, 2011 6 Comments by Sam Marshall
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Post-Steve Jobs, there’s been much about how Apple innovates differently, creating demand that didn’t exist before . On the surface, the implication is paradoxical: Apple is famous for usability but doesn’t listen to users. In a great blog post, Jane McConnell made a knowingly-provocative comment on how this relates to intranets: “User research is not […]

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