The frontline workforce is coming into focus, but their challenges and needs must be handled in a different manner than desk-based workers....
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Of course you want one, and so do I. But is a global menu strictly necessary? Here's what to say and do when you can't sort it out....
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As many people adapt to working from home, businesses need to think about it being more than just using conference calls to replace meetings....
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Tools and techniques for internal communicators and intranet publishers that can operationalise your approach to drafting pages, and make your content truly reader-focused....
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Introducing the content design approach and how it can be used across the intranet, and to improve important internal communications....
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There can be no user experience design-related matters without user research; but if you need to keep costs close to zero, you’ll want to do your own lightweight research....
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Microservices provide a means to integrate multiple employee applications into a single interface, but they aren't necessarily for everyone....
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Three core challenges that many digital workplaces will face in the year ahead....
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There are now scores of in-a-box products that improve and transform SharePoint into a decent intranet. But as Microsoft continuously improves the user experience and capabilities of Office 365 and SharePoint Online, how can these products continue to add value?...
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