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How to succeed with a workplace chatbot

Chatbots are getting quicker to deploy and train. When available within existing channels, it becomes easier for employees to request services and seek information, especially on mobile devices. Chatbots have evolved to be a robust technology, how to avoid early-adopter pitfalls and how to use them for best effect.

Video on demand: The benefits of chatbots in the workplace and how to gear up for a successful bot launch

Video on demand: The benefits of chatbots in the workplace and how to gear up for a successful bot launch

Chatbots are getting quicker to deploy and train. When available within existing channels, it becomes easier for employees to request services and seek information, especially on mobile devices. Chatbots have evolved to be a robust technology, how to avoid early-adopter pitfalls and how to use them for best effect.

Covering:

  • Where chatbots add most value for employees
  • How to plan and deploy your chatbot
  • How a chatbot fits within a wider digital workplace strategy
  • The implications for HR, IC and IT.

How to succeed with a workplace chatbot

Videos and presentation files from our regular webinars are published within our resources section.

Videos and presentation files from our regular webinars are published within our resources section.

Videos and presentation files from our regular webinars are published within our resources section.

Presented by

Sam Marshall.

Sam Marshall

Managing Director, ClearBox
Sam on Twitter and LinkedIn.

Sam Marshall is the owner of ClearBox Consulting and has specialised in intranets and the digital workplace for over 18 years, working with companies such as AstraZeneca, AkzoNobel, TUI Travel, Sony and SABMiller. His current activities focus on intranet and digital workplace strategy, the business side of SharePoint, and the use of enterprise social tools.

Sam was responsible for Unilever’s global portal implementation, leading the roll-out of over 700 online communities to 90,000 people and consolidating several thousand intranets into one.

Gillian McCann

Head of AI and Cloud Engineering, Workgrid

Videos and presentations from our regular webinars are published within our resources section.