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Intranet publisher communities

It’s common to corral a party of ‘champions’ when launching a new intranet, but ideally you should have a thriving publisher community in place for long-term engagement and support.

More than just a forum to chat about technical matters, your publisher community should be the hub for content quality, intranet improvements, and a trusted source of feedback.

Suzie and Wedge discuss the features of a useful digital community hub for intranet site owners, content creators, and publishers. The 45-minute webinar recording covers:

  • Technology choices for near-synchronous and asynchronous support
  • Topics, including reference material and training
  • Keeping members engaged and informed.

Webinar video: Intranet publisher communities

Quick auto-transcript to read along with the video.

Several questions were posed and answered; here are a few helpful links:

Go to presentation

Webinar video: Intranet publisher communities

It’s common to corral a party of ‘champions’ when launching a new intranet, but ideally you should have a thriving publisher community in place for long-term engagement and support.

More than just a forum to chat about technical matters, your publisher community should be the hub for content quality, intranet improvements, and a trusted source of feedback.

Suzie and Wedge discuss the features of a useful digital community hub for intranet site owners, content creators, and publishers. The 45-minute webinar recording covers:

  • Technology choices for near-synchronous and asynchronous support
  • Topics, including reference material and training
  • Keeping members engaged and informed.

Intranet publisher communities

Quick auto-transcript to read along with the video.

Several questions were posed and answered; here are a few helpful links:

Videos and presentation files from our regular webinars are published within our resources section.

Videos and presentation files from our regular webinars are published within our resources section.

Videos and presentation files from our regular webinars are published within our resources section.

Presented by

Suzie Robinson.

Suzie Robinson

Digital workplace consultant, ClearBox
Suzie on Twitter and LinkedIn.

Suzie has worked with intranets since she left university in 2008. She has practical experience with all aspects of an intranet lifecycle, from research, to implementation, to ongoing governance, and overall strategy. The culmination of the lifecycle of the intranet she managed at Waterstones was winning a Gold Digital Impact Award for Best Intranet.

Suzie’s intranet experience has grown out of the roots of internal communication, so she has a focus on employee experience and engagement, plus strong content. Remote and difficult to reach users were often the core user-base for the intranets Suzie managed, so she has extensive experience at finding ways to engage and connect a broad audience range.

Wedge.

Wedge Black

Intranet consultant, ClearBox
Wedge on Twitter and LinkedIn.

Having managed intranets for global and regional companies, Wedge has hands-on experience of enterprise platforms and employee-focused digital communications.

As a content tactician, he specialises in writing to meet reader needs and expectations, with a focus on intranet reference pages and internal communications.

Wedge is a prolific writer, and has also presented across northern Europe; and is the creator of Intranet Now, the independent intranet and comms conference in the UK.

Videos and presentations from our regular webinars are published within our resources section.