Intranet publisher communities

It’s common to corral a party of ‘champions’ when launching a new intranet, but ideally you should have a thriving publisher community in place for long-term engagement and support.

More than just a forum to chat about technical matters, your publisher community should be the hub for content quality, intranet improvements, and a trusted source of feedback.

Suzie and Wedge discuss the features of a useful digital community hub for intranet site owners, content creators, and publishers. The 45-minute webinar recording covers:

• Technology choices for near-synchronous and asynchronous support
• Topics, including reference material and training
• Keeping members engaged and informed.

Several questions were posed and answered; here are a few helpful links:

• ‘Writing for the intranet’ training – now modular and delivered virtually
• Accessibility guidance in ‘poster’ form from Gov.UK
• Accessibility consulting and training from Invotra
• Contrast checker
• Hemingway App – readable content
• Content design techniques for the intranet (see ‘user stories’, ‘job stories’, and ‘skeleton outlines’
• List of free-to-use (with copyright permission) stock image sites (with diversity in mind).