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+44 (0)1244 458746


Contact us

To arrange a conversation with Sam or Suzie, or for any content queries, please contact:

Wedge Black (UK)
MarComms ClearBox Consulting
+44 (0)1244 458746

Sam Marshall.

Sam Marshall

Managing Director

Sam Marshall is the owner of ClearBox Consulting and has specialised in intranets and the digital workplace for over 19 years, working with companies such as Unilever, Vodafone, TUI Travel, Diageo, Sony and GSK.

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His current activities focus on intranet and digital workplace strategy, and the business side of Office 365. He is the lead author of the annual ‘SharePoint Intranets in-a-box report’, the most comprehensive review of these add-on tools.

Sam is a regular keynote speaker at international conferences and has been named a ‘Contributor of the year’ for his CMSWire column five years in a row. In 2015 Sam was given the Intranet Now award for ‘remarkable contribution to the intranet community’. He has an MSc in Artificial Intelligence, an MA in Psychology and more bicycles than shoes. Email sam@clearbox.co.uk or tweet @SamMarshall

Sam leads on strategic sense-making and covers:

  • digital workplace strategy and governance
  • SharePoint and Microsoft Office 365 adoption
  • planning and roll out.

Suzie Robinson

DW consultant

Suzie has a focus on employee experience and engagement, along with deep knowledge intranet products and employee apps and the experience of frontline workers.

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Suzie has worked with intranets since she left university in 2008. She has practical experience with all aspects of an intranet lifecycle, from research, to implementation, to ongoing governance, and overall strategy. The culmination of the lifecycle of the intranet she managed at Waterstones was winning a Gold Digital Impact Award for Best Intranet.

Suzie’s intranet experience has grown out of the roots of internal communication, so she has a focus on employee experience and engagement, plus strong content. Remote and difficult to reach users were often the core user-base for the intranets Suzie managed, so she has extensive experience at finding ways to engage and connect a broad audience range.

Suzie is a skilled writer and editor, and her background in retail and hospitality gives her a natural focus on excellent customer service.

Suzie leads on research and covers:

  • intranet and app product tech
  • digital workplace management
  • employee communication channels.

Wedge Black

Content tactician

Wedge specialises in writing to meet reader needs and expectations, with a focus on intranet reference pages and internal communications, considering use cases, information architecture, and readability.

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Having managed intranets for global and regional companies, Wedge has hands-on experience of enterprise platforms and employee-focused digital communications.

As a content tactician, he specialises in writing to meet reader needs and expectations, with a focus on intranet reference pages and internal communications.

Wedge is a prolific writer, and has also presented across northern Europe; he’s judged the Digital Impact Awards and is the creator of Intranet Now, the independent intranet and comms conference in the UK.

Wedge leads on content and comms, and covers:

  • comms writing
  • channel management
  • intranet good practices.

About ClearBox Consulting

We specialise in the business challenges of the digital workplace: intranet strategy, SharePoint, Office 365, employee adoption, governance and effective internal communications.

ClearBox Consulting Ltd. is a specialist independent consultancy that believes in making the workplace a better and more productive experience. We understand technology, but we approach it from the people side first.

Outside of our strategic consulting, our independent, expert evaluations of the leading intranet platforms and employee mobile apps guide hundreds of organisations to buy the best-fit product for their communication and collaboration needs.

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Our major reports

Our two reports cover independent intranets, employee mobile apps, and intranet products for SharePoint.

We expertly evaluate dozens platforms to help Internal Comms and HR decision makers select the best-fit system for their organisation.

Over a thousand pages.

ClearBox Consulting’s work

Employee engagement and internal communications

We help organisations develop their employee communications strategy, set suitable governance and make better use of digital channels to deliver employee-focused communications. Through user research, we help improve channel use and employee engagement.

Employee mobile apps and comms

Helping to extend the digital workplace to every employee, including frontline workers in store, on site, and on the road. We ensure that organisational, project, and team communications reach the right people via their preferred channels when away from desk.

Intranet and digital employee comms channels

Developing stategy and tactical planning to revamp or roll out intranet platforms amid the digital workplace. We help organisations reconsider their use of digital channels, research employee behaviour, and select new technologies to deliver innovative solutions.

Digital workplace product reports

We research the digital workplace market, focussing on intranet products and platforms of all types and the newer employee mobile apps that connect teammates to the coroporate body. Our meticulous reviews of each product are wholly independent and fair.

ClearBox was founded in 2007 in the UK. Clients range from small charities such as Make-A-Wish to multinationals including Unilever, Diageo, Vodafone and GSK.