To arrange a conversation with Sam or Suzie, or for any content queries, please contact:
Wedge Black (UK)
MarComms ClearBox Consulting
wedge@clearbox.co.uk
+44 (0)1244 458746
Managing Director
Sam Marshall is the owner of ClearBox Consulting and has specialised in intranets and the digital workplace for over 19 years, working with companies such as Unilever, Vodafone, TUI Travel, Diageo, Sony and GSK.
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His current activities focus on intranet and digital workplace strategy, and the business side of Office 365. He is the lead author of the annual ‘SharePoint Intranets in-a-box report’, the most comprehensive review of these add-on tools.
Sam is a regular keynote speaker at international conferences and has been named a ‘Contributor of the year’ for his CMSWire column five years in a row. In 2015 Sam was given the Intranet Now award for ‘remarkable contribution to the intranet community’. He has an MSc in Artificial Intelligence, an MA in Psychology and more bicycles than shoes. Email sam@clearbox.co.uk or tweet @SamMarshall
Sam leads on strategic sense-making and covers:
DW consultant
Suzie has a focus on employee experience and engagement, along with deep knowledge intranet products and employee apps and the experience of frontline workers.
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Suzie has worked with intranets since she left university in 2008. She has practical experience with all aspects of an intranet lifecycle, from research, to implementation, to ongoing governance, and overall strategy. The culmination of the lifecycle of the intranet she managed at Waterstones was winning a Gold Digital Impact Award for Best Intranet.
Suzie’s intranet experience has grown out of the roots of internal communication, so she has a focus on employee experience and engagement, plus strong content. Remote and difficult to reach users were often the core user-base for the intranets Suzie managed, so she has extensive experience at finding ways to engage and connect a broad audience range.
Suzie is a skilled writer and editor, and her background in retail and hospitality gives her a natural focus on excellent customer service.
Suzie leads on research and covers:
Content tactician
Wedge specialises in writing to meet reader needs and expectations, with a focus on intranet reference pages and internal communications, considering use cases, information architecture, and readability.
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Having managed intranets for global and regional companies, Wedge has hands-on experience of enterprise platforms and employee-focused digital communications.
As a content tactician, he specialises in writing to meet reader needs and expectations, with a focus on intranet reference pages and internal communications.
Wedge is a prolific writer, and has also presented across northern Europe; he’s judged the Digital Impact Awards and is the creator of Intranet Now, the independent intranet and comms conference in the UK.
Wedge leads on content and comms, and covers:
We specialise in the business challenges of the digital workplace: intranet strategy, SharePoint, Office 365, employee adoption, governance and effective internal communications.
ClearBox Consulting Ltd. is a specialist independent consultancy that believes in making the workplace a better and more productive experience. We understand technology, but we approach it from the people side first.
Outside of our strategic consulting, our independent, expert evaluations of the leading intranet platforms and employee mobile apps guide hundreds of organisations to buy the best-fit product for their communication and collaboration needs.
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Our two reports cover independent intranets, employee mobile apps, and intranet products for SharePoint.
We expertly evaluate dozens platforms to help Internal Comms and HR decision makers select the best-fit system for their organisation.
We help organisations develop their employee communications strategy, set suitable governance and make better use of digital channels to deliver employee-focused communications. Through user research, we help improve channel use and employee engagement.
Helping to extend the digital workplace to every employee, including frontline workers in store, on site, and on the road. We ensure that organisational, project, and team communications reach the right people via their preferred channels when away from desk.
Developing stategy and tactical planning to revamp or roll out intranet platforms amid the digital workplace. We help organisations reconsider their use of digital channels, research employee behaviour, and select new technologies to deliver innovative solutions.
We research the digital workplace market, focussing on intranet products and platforms of all types and the newer employee mobile apps that connect teammates to the coroporate body. Our meticulous reviews of each product are wholly independent and fair.
ClearBox was founded in 2007 in the UK. Clients range from small charities such as Make-A-Wish to multinationals including Unilever, Diageo, Vodafone and GSK.
