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Workshop agenda (day 1)

Planning and designing a successful intranet

This day looks at how to plan an intranet and is especially useful if you are thinking of revamping your current intranet or starting from scratch.

At the end of Day 1 delegates will:

  • Know how to put together a high-level intranet strategy
  • Be able to articulate the business case for a new intranet
  • Understand how to gather and prioritise intranet requirements
  • Know how to plan an intranet project
  • Understand the roles and resources required to run successful intranets
  • Have insight into the scope of what an intranet can do
  • Have clarity on how intranets fit with other tools such as document management and social networks
  • Understand the importance of information architecture and usability
  • Glean tips and examples for a successful intranet launch.

Agenda – Day 1

Intranets and the digital workplace

  • What can an effective intranet do?
  • What do the leading intranets look like?

Developing an intranet strategy

  • What should a strategy cover?
  • Mapping your strategy to business drivers
  • An intranet roadmap
  • Understanding user requirements
  • Gathering requirements
  • Usage statistics and analytics
  • The case for mobile intranets.

Business case, measurement and metrics

  • Making a business case to secure resources
  • Return on investment
  • Hard and soft benefits.

Information architecture and usability

  • Designing navigation structures
  • Usability myths and traps
  • The role of visual design and branding
  • Usability testing.

The intranet team

  • Engaging with sponsors and senior stakeholders
  • The strategic role of a steering group
  • Team structures and roles.

Launching an intranet

  • Communication
  • Launch planning.