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Upcoming events

We record all our webinars, and will email you the presentation and the video.

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Communicating across Teams, Slack and your intranet

Webinar with Sam Marshall of ClearBox, for Igloo Software

28th August — 8am PDT / 9am MDT / 10am CDT / 11am EDT / 4pm BST / 5pm CEST — for 30 minutes

The growth of real-time chat tools such as Slack and Microsoft Teams means new opportunities for how we keep in touch in the workplace. But for corporate communicators, as well as employees, these tools can also introduce new complexities. Should you post news where the audience is, or keep each tool segregated? Are discussions best kept to moderated forums, or should we be encouraging more open exchanges?

In this webinar we’ll take a succinct and impartial look at what these tools offer, and consider how they impact more traditional digital channels such as intranets. Join guest presenter Sam Marshall to learn:

  • What chat tools do well (and not so well) and who should use them
  • The potential for chat tools as a corporate communication channel
  • How to choose between posting news to an intranet, chat channel, or both
  • Ideas for coaching leaders in how to engage through these new channels.

Places are limited.

If you can’t attend on the day, register now and Igloo will send you a copy of the webinar recording.

By registering for our webinar, you agree to be added to our webinar partner’s mailing lists so they can send you the presentation / video, inform you of future webinars.

Sam Marshall.
ClearBox Consulting

Sam Marshall

Sam Marshall is the owner of ClearBox Consulting and has specialised in intranets and the digital workplace for over 18 years, working with companies such as AstraZeneca, AkzoNobel, TUI Travel, Sony and SABMiller. His current activities focus on intranet and digital workplace strategy, the business side of SharePoint, and the use of enterprise social tools.

Sam was responsible for Unilever’s global portal implementation, leading the roll-out of over 700 online communities to 90,000 people and consolidating several thousand intranets into one.

Sam on Twitter and LinkedIn.

How to succeed with a workplace chatbot

Webinar with Sam Marshall of ClearBox, and Gillian McCann, Head of Workgrid

8th May — 10am PT / 1pm ET / 6pm BST / 7pm CET — for one hour

The benefits of chatbots in the workplace and how to gear up for a successful bot launch.

Chatbots are getting quicker to deploy and train. When available within existing channels, it becomes easier for employees to request services and seek information, especially on mobile devices.

But poorly-deployed chatbots can frustrate more than they assist. It’s easy to do a contained pilot, but a scalable service takes planning. How do you ensure that people know the topics that the chatbot can cope with? How do you ensure that content is maintained, and the responses improve?

Join CMSWire, Sam Marshall of ClearBox Consulting, and Gillian McCann, Head of AI and Cloud Engineering at Workgrid, for a live, hour-long webinar on how chatbots have evolved to be a robust technology, how to avoid early-adopter pitfalls and how to use them for best effect.

This webinar will cover:

  • Where chatbots add most value for employees
  • How to plan and deploy your chatbot
  • How a chatbot fits within a wider digital workplace strategy
  • The implications for HR, IC and IT.

By registering for this CMSWire webinar, you agree to be added to their mailing list.

We record all our webinars, and will email you the presentation and the video.

Register

Sam Marshall

Sam Marshall is the owner of ClearBox Consulting and has specialised in intranets and the digital workplace for over 18 years, working with companies such as AstraZeneca, AkzoNobel, TUI Travel, Sony and SABMiller. His current activities focus on intranet and digital workplace strategy, the business side of SharePoint, and the use of enterprise social tools.

Sam was responsible for Unilever’s global portal implementation, leading the roll-out of over 700 online communities to 90,000 people and consolidating several thousand intranets into one.

Sam on Twitter and LinkedIn.

Sam Marshall.
ClearBox Consulting

Gillian McCann

Gillian is Head of Cloud Engineering & AI at Workgrid Software. Workgrid is a Liberty Mutual startup company focused on delivering an intelligent workplace platform and digital assistant product.

Gillian is a passionate advocate of cloud native architecture with a keen interest in how conversational interfaces, machine learning and AI can be applied within an AWS serverless SaaS architecture to deliver amazing new capabilities. Gillian has presented at AWS re:Invent, ServerlessConf, AWS User Groups, and numerous local events and loves chatting about AWS services & cloud architecture.

Gillian on Twitter and LinkedIn.

Register
Gillian McCann
Workgrid.

Intranet Now

4 October 2019, London | #IntranetNow

The impact of a strategic digital workplace: Tools and tactics to align your intranet with your org strategy.

View the Intranet Now home page.

Intranet Now is owned and produced by Wedge Black, independently of ClearBox Consulting.

Wedge

Vault Digital Workplace

8 – 9 October 2019, London | #VaultDW

Vault conference.

View the Vault home page.

Sam Marshall will deleiver a keynote on day 1.

Sam Marshall.

Planning your digital workplace

  • How to create a sustainable digital workplace strategy
  • Ways to incorporate employee and stakeholder perspectives
  • How to take a cross functional approach.

The videos and presentation files from our regular webinars are published within our resources section.

Videos + presentations