How we can help you
Our Vendor Assessment Service gives you an independent, in-depth view of how your platform performs today – and where it can go next. ClearBox has been reviewing platforms for over a decade, and every consultant brings 18+ years’ experience of intranets and digital workplaces to your assessment.
You get candid, expert feedback you can use with your product, strategy and leadership teams – and, if needed, with investors too.
A clearer, more candid take on your platform
Our public report reviews are written for buyers – tactful and designed to be accessible. This Vendor Assessment Service is different. Here, we “read between the lines” of what appears in the report and tell you exactly what we think, why we think it, and how it plays out in the wider market.
You get the full story – the context, the nuance, the risks, the opportunities – presented plainly so your product, UX, engineering and leadership teams can act on it.
Roadmap insight that saves time and avoids costly missteps
Once we’ve reviewed the platform itself, we look ahead with you. You walk us through your medium – and longer-term roadmap, and we respond with our expert perspective:
It’s an external sense-check grounded in the real patterns we see across the market – a perspective many vendors tell us they struggle to get elsewhere. It helps cut through the echo-chamber of relying solely on client feedback, giving you a broader, evidence-based view of where your roadmap is strong, where new opportunities are emerging, and where competitor or industry shifts may need to influence your priorities.
Opportunities you may be missing
Because we work across many platforms and track industry activity closely, we can highlight market opportunities that aren’t always visible from inside a single product team. That includes:
- Trends shaping buyer expectations
- Competitor approaches visible publicly
- And strategic moves that could accelerate your roadmap.
A set of deliverables you can use anywhere internally
You receive:
- A full written assessment covering: A ClearBox platform review with added candid commentary. Our assessment of your roadmap. Value-creation opportunities based on industry and competitor observation.
- A PowerPoint summary, created so you can present key insights internally.
- A two-hour results presentation with your ClearBox consultant to explore the findings and answer questions.
If your platform hasn’t previously had a full ClearBox review – or has only been covered as a Product Overview – the public-facing review created through this assessment can also be added to a future “update” edition of the ClearBox report.
A straightforward, structured process
The assessment follows a clear flow:
All work is delivered virtually. For vendors we’ve reviewed before, the engagement typically completes in around two weeks; if your product is new to us or only previously had a Product Overview, the process may take a little longer to accommodate the full review stage.
Independent, confidential and separate from your scores
Everything you share with us is confidential and for your internal use only – nothing is shared externally or included in the public report.
Participation in this service also does not influence your scores, position or treatment in the ClearBox report. Any improvements you make after the assessment are evaluated in future editions in exactly the same way as every other vendor.
This separation means you get the freedom to be open with us, and the reassurance that our feedback is about strengthening your product – not shifting your position in the report.
Ready to get a clearer, independent view of your platform?
If you’d like to discuss whether the Vendor Assessment Service is the right fit for your product team, you can reach us via the contact form below. We’ll happily talk you through the process, what to expect, and how the insights can support your roadmap and strategy.