How we can help your customers
When organisations are choosing or evolving their intranet or digital workplace, they often want independent guidance alongside vendor input. ClearBox provides that independence – helping buyers move forward with confidence and helping vendors progress conversations more smoothly.
We work directly with organisations to help them make informed decisions, complementing your services and strengthening the customer journey rather than competing with it.
Independent validation buyers trust
ClearBox is vendor neutral. We don’t sell software and we have no reseller or partnership agreements. That independence allows us to help potential buyers sense-check whether a platform is the right fit for their organisation – reducing uncertainty and building trust at critical decision points.
For vendors, this often means more confident buyers and fewer stalled or circular conversations.
Consulting is core to what we do
Consulting sits at the heart of ClearBox’s work. We support organisations of different sizes and across multiple industries, working with teams responsible for intranets, collaboration tools and the wider digital workplace.
Because we see patterns across many organisations, we help customers clarify priorities, expectations and success criteria – making vendor engagements more focused and productive.
Support across key moments in the lifecycle
We help organisations at different stages of their intranet and digital workplace journey – from shaping direction and improving governance, through to adoption, training and ongoing optimisation.
This support helps customers arrive better prepared, with clearer requirements and a stronger understanding of what they need from their platform.
A people- and business-led perspective
ClearBox takes a people- and business-first view of the digital workplace. We remain platform agnostic, focusing on outcomes rather than features, while bringing strong knowledge of SharePoint given its prevalence in the market.
This perspective helps customers look beyond technology choices and focus on long-term value.
Complementing your services, not duplicating them
We regularly work alongside vendors where customers want independent advice, targeted guidance or an external viewpoint.
For vendors, this can help accelerate decision-making, reduce risk, and support more successful long-term relationships with customers.
Talk to us about supporting your customers
If you’d like to understand how ClearBox can support your customers – before, during or after a platform decision, we’re happy to talk.