Design Tag

Post-Steve Jobs, there's been much about how Apple innovates differently, creating demand that didn’t exist before . On the surface, the implication is paradoxical:Apple is famous for usability but doesn't listen to users.In a great blog post, Jane McConnell made a knowingly-provocative comment on how this relates to intranets:"User research is not necessarily the best way to take your intranet to the next level....

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