Blending Top-Down and Bottom-Up How should how traditional intranet and social intranet approaches co-exist? Many organisations have invested heavily in highly structured and well governed intranets, but they also struggle to get regular, widespread content contributions. A social approach offers the promise of higher engagement levels and more dynamic content, but such tools are often introduced in tension with the existing intranet. This leads to concerns...
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One of the questions I increasingly encounter with intranet governance is when to use team sites (collaboration areas) and when to use publishing sites (‘intranet’ pages). It's important to be clear about when somethign is still work-in-progress and you want people to make changes (collaboration), and when it is a product that you are disseminating (communication).A variant is when to put content on a department...
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At the IntraTeam Event in Copenhagen earlier this year, the ever-popular debate about how much news should feature on your intranet homepage was given another outing. There are other variants such as “who should own the intranet?” and “should we have one intranet or several?”.Like relatives at Christmas, these pop up periodically, hang around too long and leave you with a headache.One of the reasons...
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