Even when people tell you what they think they want and need, they might not flock to your digital communications....
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The new Communication Sites for SharePoint offer a better news reading experience, but take a lot of management. We've received a number of questions about how to use Communication Sites, and we've got answers....
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Employees are using Facebook Groups to swap shifts, ask for help, and share documents, instead of using secure, enterprise apps and systems. How can digital workplaces accommodate their needs?...
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Avoiding ‘click here’ when writing for the intranet (or in an email) can be tricky to remember, but with a bit of practice your fingers won’t ever let you type it again....
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Many believe that the best way to encourage Enterprise Social Network adoption is for leaders to set an example. However, our research places much more emphasis on personal interest....
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When it comes to reading online, our brains want to do it as quickly as possible – some people call this being efficient, others call it lazy. Either way, it’s the number one rule to have in mind when writing your intranet content....
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Journalists structure news stories to flow from top to bottom. You can lay out your comms to make it easier and quicker for people to find the information they need. ...
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Your department wants to share some essential information on your intranet. Should it be via page, a PDF, or perhaps a Word file? We’ve got some simple advice to help you decide. ...
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If you want your reference material and news to be found on the intranet, put yourself in your reader’s shoes. What are they trying to do and what words are they using to search for it?...
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When publishing intranet pages, it’s important that links are clear, simple, and obvious to the reader as they scan read the page. These basic rules will help you construct beautiful hyperlinks that people will click. ...
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