Who sets the agenda for your intranet? ...
Read MoreThere are things the IT department does that make the IC team's job harder; there are things the IC team does that frustrates IT people. Talking to each other can really help....
Read MoreLike with any intranet, how you manage and use SharePoint will influence how well your organisation communications and collaborates. There are pitfalls with SharePoint, and there are ways of overcoming the common challenges. ...
Read MoreWhat's commonly found on the intranet home page, versus what people actually want....
Read MoreGetting executives communicating more frequently, or sharing their insights in a more accessible manner, isn't about telling them 'to blog more', it's about helping leaders express their priorities and insights (even concerns). The 'blog' thing is just the channel; the intranet is just the platform....
Read MoreSometimes, internal communication still seems to be too focused on big events and top-down messaging. A focus on corporate strategy, big events, mundane administration announcements and so on, leave the employee wondering what to do with this information, and consigning it to the ‘nice to know’ bucket....
Read More[frame]This post is part of a series that looks at what’s changed from an intranet manager perspective, in particular things employees will notice and improvements for site and content owners.SharePoint 2013 SeriesIs SharePoint 2013 worth waiting for? SharePoint 2013 for intranet sites (this post) SharePoint 2013 social features SharePoint 2013 for collaboration SharePoint 2013 digital workplace and mobile (forthcoming) SharePoint 2013 governance, analytics and search (forthcoming) SharePoint 2013 user experience (forthcoming)See our summary webinar...
Read MoreIntranets have always straddled multiple functions, but with the growth of the digital workplace, balancing what is in and out of scope for an intranet is getting trickier. Often related initiatives such as SharePoint, Yammer, mobile access or BYOD risk confusing employees, but are not necessarily within the remit of the intranet manager to set their strategy. Here we present five guiding principles for that balancing act: 1. Don't Plan Your...
Read MoreIt’s good to learn from your mistakes, but it’s much cheaper to learn from someone else’s.With this in mind, here’s a summary of 10 worst practices that I’ve seen as an intranet consultant and manager over the years. What strikes me is that, even as technology has moved on and trends such as social media and the ‘consumerisation of IT’ have risen, the fundamentals of...
Read MoreLast week I was invited to join Melcrum’s Social Media group to discuss how the growth of social media impacts the function of internal communications. It was a very lively debate and what follows is my take on the topic, updated, based on what I learned that day (I was actually billed to do a ‘download’ but the irony of a one-way presentation on social...
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