Sometimes, internal communication still seems to be too focused on big events and top-down messaging. A focus on corporate strategy, big events, mundane administration announcements and so on, leave the employee wondering what to do with this information, and consigning it to the ‘nice to know’ bucket....
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It’s a common observation that the big challenge with social intranets/enterprise social networks/insert your buzzword of choice is not technology but culture change. This sounds like wisdom, but is it actually useful?Let’s face it, how much influence does an intranet team have to effect such a change? If you think of all the big culture change programmes your organisation may have run: all the workshops,...
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We noticed that many organisations we work with have good quality intranet content produced by the Communications team, but as you get into the detail of their sites standards start to drop. Quite oftenthe people responsible for these areas have been trained on the publishing tool, but had little guidance on how to get the most from an intranet as a channel: how to...
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Live blogging from Interaction 2013 in London, hosted by Interact Intranet #iic13[caption id="attachment_1580" align="alignright" width="150"] Interaction 2013[/caption] Michael Sampson - Collaboration on the Intranet Michael (@collabguy) began with 'The 5% problem for intranets': Typical functions of the intranet - Communication, Content, Workflow - are important, but only represent a small fraction of what people do in their working day. What really matters in Collaboration.Things people struggle with on...
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At Intranets 2013 in Sydney earlier this year I was invited to join a 'mythbuster' session where I was asked to debunk the belief that "Everything must be 3 clicks or less from the intranet home page". This post summarises the case I made, or you can watch the 5-minute video:[video file="http://www.youtube.com/watch?v=l2M97pGKhGE" width="560" height="315" tjpbbb7E="false"]The principle that everything should be within 3 clicks has been...
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Introduction Jane McConnell kindly shared with me a copy of her latest Digital Workplace Trends report, based on a survey of 362 organisations covering their current activities and future plans. This is the seventh time she has run her survey (it began as the Global Intranet Trends report in 2006), so can genuinely claim to be an insight into longer-term trends.The way the report defines the...
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Live blogging from Day 2 (see also Day 1). It's been a fantastic conference so far, so I'll try to do justice to today's tracks (and apologies in advance when it goes silent at the end as I've the privilege of being the closing keynote -- no pressure then!). Conference agenda.Creating Trust and Uniting staff at a global and local level. Kim Sbarcea - ThinkingShiftJames...
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Live blogging from Step Two's Intranet Conference 15-16th May. Conference agendaIntroduction - James Robertson The conference theme is "Intranets Unite", both in the sense of Intranets uniting people in our organizations, and as an event for intranet managers to come together and share. A lively audience of about 160 have come togetherJames argued that on the theme of uniting mobile intranets, we don't want 20 different apps...
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[vc_row][vc_column][vc_column_text]The agenda for the digital workplace is becoming established from an architectural perspective, but what are the things we need to preserve from the employeeworker point of view? Here is our take on a manifesto for employees, contractors and freelancers.We originally released this last October as a text version inspired (like so many) by the Cluetrain manifesto. We've now produced a graphic version with the help...
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[caption id="attachment_1251" align="alignright" width="200"] image: Kheel Center, Cornell U.[/caption][alert]This post has been superseded by an illustrated version of the Digital Workplace Manifesto[/alert]The agenda for the digital workplace is becoming established from an architectural perspective, but what are the things we need to preserve from the employeeworker point of view? Inspired (like so many) by the market-driven Cluetrain manifesto, here is our take on a manifesto...
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