Plenty of companies have early success with Yammer. And then it stalls. Or they hit growing pains and the early enthusiasm wanes.This scenario can happen to any enterprise social network (ESN), but it seems most pronounced in Yammer, partly because Yammer has such a large market share, but also because its freemium model means that the usual business-case test criteria (and the useful thinking that...
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Like with any intranet, how you manage and use SharePoint will influence how well your organisation communications and collaborates. There are pitfalls with SharePoint, and there are ways of overcoming the common challenges. ...
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The intranet design and launch project may have been a vast investment of time and energy, but that’s now in the past. You need to help make the intranet an integral part of the people’s ways of working. Creating and delivering specific training topics will give people the confidence and competence to make best use of the intranet....
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Designing and launching a new, or revamped, intranet may be a massive project, but the success of your efforts isn’t the launch – the journey towards a useful intranet has only just begun. Some ideas on where you should focus next. ...
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It’s a common observation that the big challenge with social intranets/enterprise social networks/insert your buzzword of choice is not technology but culture change. This sounds like wisdom, but is it actually useful?Let’s face it, how much influence does an intranet team have to effect such a change? If you think of all the big culture change programmes your organisation may have run: all the workshops,...
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Introduction Jane McConnell kindly shared with me a copy of her latest Digital Workplace Trends report, based on a survey of 362 organisations covering their current activities and future plans. This is the seventh time she has run her survey (it began as the Global Intranet Trends report in 2006), so can genuinely claim to be an insight into longer-term trends.The way the report defines the...
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[vc_row][vc_column][vc_column_text]The agenda for the digital workplace is becoming established from an architectural perspective, but what are the things we need to preserve from the employeeworker point of view? Here is our take on a manifesto for employees, contractors and freelancers.We originally released this last October as a text version inspired (like so many) by the Cluetrain manifesto. We've now produced a graphic version with the help...
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It’s good to learn from your mistakes, but it’s much cheaper to learn from someone else’s.With this in mind, here’s a summary of 10 worst practices that I’ve seen as an intranet consultant and manager over the years. What strikes me is that, even as technology has moved on and trends such as social media and the ‘consumerisation of IT’ have risen, the fundamentals of...
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Often discussions on intranet adoption tend to focus on launch or training activities. But what role should adoption play in digital workplace strategy? Indeed, what does ‘good’ adoption look like?It’s not even clear cut that people spending more time on an intranet is necessarily a good outcome – it could just mean that they’re lost.We also need to move beyond “what’s in it for me”...
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[caption id="attachment_805" align="alignright" width="150"] photo by Roy Blumenthal[/caption]Introducing the Phantom - a character created for the social network at LexisNexis UK and vividly described by Laurie Hibbs at the Melcrum Digital Workplace Summit this week.The Phantom is an online avatar that joins their internal Yammer discussions and is able to say what many think but few would post. He tells people who post trivial comments to the...
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