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How does your intranet affect your ability to reach colleagues, communicate important matters, and start dialogues? The intranet may be the foundation of your digital internal communications, but it has to be designed and configured in the right way. Continuous improvement is needed if your intranet and digital comms are to keep up with organisation change and business objectives....

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At Intranets 2013 in Sydney earlier this year I was invited to join a 'mythbuster' session where I was asked to debunk the belief that "Everything must be 3 clicks or less from the intranet home page". This post summarises the case I made, or you can watch the 5-minute video:[video file="http://www.youtube.com/watch?v=l2M97pGKhGE" width="560" height="315" tjpbbb7E="false"]The principle that everything should be within 3 clicks has been...

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Communication vs. CollaborationImagine if you are going to buy a new sofa, and instead of entering a showroom you are taken straight into the workshop. Inside there are rolls of fabric, wooden frames of part-built sofas, others that look nearly finished but you can’t quite tell. You pick out one that you like only to be told that it’s last year’s model and no longer...

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