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The people directory has long been on the ‘killer app’ list when it comes to intranet features. Originally this was mostly phone numbers, but typically it now also includes photographs, skills, reporting lines, hobbies and interests. No, let me rephrase that; … typically it now includes fields for this information. In practice, some organisations still disable them....

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Plenty of companies have early success with Yammer. And then it stalls. Or they hit growing pains and the early enthusiasm wanes.This scenario can happen to any enterprise social network (ESN), but it seems most pronounced in Yammer, partly because Yammer has such a large market share, but also because its freemium model means that the usual business-case test criteria (and the useful thinking that...

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It’s a common observation that the big challenge with social intranets/enterprise social networks/insert your buzzword of choice is not technology but culture change. This sounds like wisdom, but is it actually useful?Let’s face it, how much influence does an intranet team have to effect such a change? If you think of all the big culture change programmes your organisation may have run: all the workshops,...

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[frame]This post is part of a series that looks at what’s changed from an intranet manager perspective, in particular things employees will notice and improvements for site and content owners.SharePoint 2013 seriesIs SharePoint 2013 worth waiting for? SharePoint 2013 for intranet sites  SharePoint 2013 social features (this post) SharePoint 2013 for collaboration SharePoint 2013 digital workplace and mobile (forthcoming) SharePoint 2013 governance, analytics and search (forthcoming) SharePoint 2013 user experience (forthcoming)See our summary webinar on...

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