Lundbeck is a company focused on creating a ‘high performance workplace’ and so offers virtual and classroom training to help individuals make better use of their everyday software, and save 15 minutes each day....
Read More
The intranet design and launch project may have been a vast investment of time and energy, but that’s now in the past. You need to help make the intranet an integral part of the people’s ways of working. Creating and delivering specific training topics will give people the confidence and competence to make best use of the intranet....
Read More
Hierarchy has become the bogeyman of the "future of work" movement. Listen to some commentators, and it sounds as if the honest worker in the corporation is being oppressed by power-crazed managers, hoarding information like Gollum with a hangover. Presumably some of these managers were promoted from honest worker level, so does hierarchy bestow power, which immediately corrupts?Not so fast. There are definitely bad hierarchies,...
Read More
It’s a common observation that the big challenge with social intranets/enterprise social networks/insert your buzzword of choice is not technology but culture change. This sounds like wisdom, but is it actually useful?Let’s face it, how much influence does an intranet team have to effect such a change? If you think of all the big culture change programmes your organisation may have run: all the workshops,...
Read More
Introduction Jane McConnell kindly shared with me a copy of her latest Digital Workplace Trends report, based on a survey of 362 organisations covering their current activities and future plans. This is the seventh time she has run her survey (it began as the Global Intranet Trends report in 2006), so can genuinely claim to be an insight into longer-term trends.The way the report defines the...
Read More
Live blogging from Day 2 (see also Day 1). It's been a fantastic conference so far, so I'll try to do justice to today's tracks (and apologies in advance when it goes silent at the end as I've the privilege of being the closing keynote -- no pressure then!). Conference agenda.Creating Trust and Uniting staff at a global and local level. Kim Sbarcea - ThinkingShiftJames...
Read More
Live blogging from Step Two's Intranet Conference 15-16th May. Conference agendaIntroduction - James Robertson The conference theme is "Intranets Unite", both in the sense of Intranets uniting people in our organizations, and as an event for intranet managers to come together and share. A lively audience of about 160 have come togetherJames argued that on the theme of uniting mobile intranets, we don't want 20 different apps...
Read More
[caption id="attachment_1251" align="alignright" width="200"] image: Kheel Center, Cornell U.[/caption][alert]This post has been superseded by an illustrated version of the Digital Workplace Manifesto[/alert]The agenda for the digital workplace is becoming established from an architectural perspective, but what are the things we need to preserve from the employeeworker point of view? Inspired (like so many) by the market-driven Cluetrain manifesto, here is our take on a manifesto...
Read More
It’s good to learn from your mistakes, but it’s much cheaper to learn from someone else’s.With this in mind, here’s a summary of 10 worst practices that I’ve seen as an intranet consultant and manager over the years. What strikes me is that, even as technology has moved on and trends such as social media and the ‘consumerisation of IT’ have risen, the fundamentals of...
Read More
Often discussions on intranet adoption tend to focus on launch or training activities. But what role should adoption play in digital workplace strategy? Indeed, what does ‘good’ adoption look like?It’s not even clear cut that people spending more time on an intranet is necessarily a good outcome – it could just mean that they’re lost.We also need to move beyond “what’s in it for me”...
Read More