A mini-project to diagnose and treat your intranet search ailments – it won’t be just about ‘the search engine’....
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Three core challenges that many digital workplaces will face in the year ahead....
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A framework to help diagnose search problems and improve search results without changing the search engine....
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If you want your reference material and news to be found on the intranet, put yourself in your reader’s shoes. What are they trying to do and what words are they using to search for it?...
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Cards are becoming more common in consumer interface designs: Twitter, Flipboard, Facebook and Pinterest are all developing in this direction, meaning that people in the workplace will be more familiar with them too....
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Search on intranets has become a little box of desperation. We need to move away from thinking of enterprise search as being a single search box on the top right of our intranets. Instead, we should offer dedicated search interfaces tailored to specific tasks....
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Intranet and digital workplace Sam Marshall, Director of ClearBox, will lead a workshop on intranet governance, and give a talk on a Roadmap for the Digital Workplace at IntraTeam Event Copenhagen. Sam's 90-minute workshop will be at 3pm on the 25th February - Intranet Governance in the Real World - How to Make It Stick. The aim is to go beyond policies, to consider how to change...
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It’s good to learn from your mistakes, but it’s much cheaper to learn from someone else’s. With this in mind, here’s a summary of 10 worst practices that I’ve seen as an intranet consultant and manager over the years. What strikes me is that, even as technology has moved on and trends such as social media and the ‘consumerisation of IT’ have risen, the fundamentals of...
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With SharePoint 2010, Microsoft introduced some very flexible tools for representing metadata on intranets. However, getting value from this requires that business units take ownership of it, and the available documentation tends to focus on the "how" rather than the "why". ClearBox therefore presented a workshop at IntraTeam 2012 on SharePoint Metadata: What Business Users Need to Know. Sharepoint metadata workshop from Sam Marshall [frame] Want to...
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